Anthropic, the AI company which is not OpenAI, conducted what is, in their own words, likely the largest study on users’ desires, wishes, and fears when it comes to their use of AI. Anthropic being Anthropic, they didn’t survey people using a traditional questionnaire, but rather had their chatbot “talk” to people. The findings won’t surprise you – people want to use AI to better themselves: professional excellence and increased productivity, which translates into the very human desire to, ultimately, live better. And respondents live the Scott Fitzgerald quote we are so fond of quoting – they keep the light and the dark of AI in their heads simultaneously.
“AI should be cleaning windows and emptying the dishwasher so I can paint and write poetry. Right now it’s exactly the other way around.”